Hanine Chayeb, Regional Sales Manager at Lutron Electronics, UAE & Saudi Arabia, talks about her goals and priorities, new offerings, the evolution of lighting controls, and emerging trends in the industry.

What are your main priorities and goals in your role?  

My main aims and goals in this role are focussed on the residential luxury market in the UAE and Saudi Arabia. This includes understanding the demands of luxury clients/developers and interior designers, analysing their ideas to adapt to LUTRON’s offerings, and providing a one-of-a-kind product and solution adapted to their needs in attaining the right design for their projects. 

The customer base for the residential category varies depending on the channel partners of system integrators and solution providers for lighting and audiovisual systems. 

What has been the key to success for LUTRON?

LUTRON exemplifies robust innovation capabilities and technological prowess, strategically allocating resources toward pioneering research and development initiatives. By embracing cutting-edge technologies and adapting to ever-changing market trends, the brand consistently surges ahead of its competitors on the global stage.

Moreover, LUTRON’S hallmark lies in its unwavering commitment to delivering products and services of unparalleled quality. This feat is made possible by proficient employees, meticulously cultivated and strategically positioned across the globe.

LUTRON, luxury experience app

What are the new products and innovations you are excited about for the Middle East region?

LUTRON Connect, is a platform of connected systems and tools that empower our dealers by streamlining, synchronising, and simplifying work. 

Luxury Experience App is a powerful tool that allows us to guide users on an immersive, virtual journey through LUTRON lighting, shades, and controls – and visualise how they bring any home to life. 

Can you talk about changes to lighting control over the years and where the adoption of this new technology is?

The evolution of lighting controls has witnessed a remarkable trajectory, advancing from simple manual switches to sophisticated smart systems. From the conventional on-off switches, we transitioned to dimmers, enabling nuanced control over brightness levels. The emergence of motion sensors introduced automation, enhancing energy efficiency by responding to occupancy. With the advent of IoT, lighting controls have evolved into interconnected networks, allowing remote management and personalised settings. Integration of sensors, daylight harvesting, and predictive analytics further optimise lighting performance, tailoring illumination to specific needs while minimising energy consumption. Today, lighting controls seamlessly blend functionality, aesthetics, and sustainability, heralding a new era of intelligent and adaptive illumination solutions. Human-centric lighting focused circadian clock is leading to the adoption of tunable lighting 

What does it mean to you personally to work for a company with such a long and rich history

Athena, Light Control system

Working for a company with a long and rich history holds significant personal meaning for me. It means being part of something larger than myself, connecting with a legacy of accomplishments, innovations, and contributions that have shaped industries and touched people’s lives over generations. It also signifies a commitment to enduring values, traditions, and standards of excellence that have stood the test of time. Being associated with such a company instills a sense of pride and responsibility in me. I feel honored to contribute to its ongoing success and to play a role in furthering its legacy for future generations. Additionally, it provides a unique opportunity for growth and learning, as I can draw upon the experiences and wisdom of those who came before me.

Ultimately, working for a company with a long and rich history is not just about the work itself, but also about being part of a larger narrative of progress, innovation, and impact. It’s about striving to leave a positive mark on the world, just as those who came before me did.

How can artificial lighting control help to create a comfortable environment for a homeowner? 

Home automation elevates everyday living. Imagine adjusting lights, temperature, security, and even entertainment from your phone – that’s the convenience it offers. But it’s not just about ease; automation promotes sustainability through optimised energy use and enhances security with features like smart locks and remote monitoring. Your comfort is prioritised with automated climate control and smart lighting that sets the perfect mood. Plus, home automation empowers those with disabilities through voice-activated assistants and accessible appliances. It even upgrades entertainment with seamless media streaming and hands-free control. While you’re away, home automation keeps you connected, allowing you to monitor your property, receive alerts, and even grant access remotely. In short, home automation goes beyond convenience, creating a smarter, more secure, and comfortable living experience for everyone.

How crucial are flexibility and ease of use in such control systems for LUTRON?


LUTRON’s lighting control system offers a user-friendly app and doesn’t require a complex server. This flexibility is key for several reasons:

Easy to use: Intuitive interfaces encourage homeowners to explore features.

Customisation: Users can create personalised lighting scenes for different activities.

Scalability: The system adapts to changes in the home environment.

Accessibility: Simple controls ensure everyone can use the system.

Easy maintenance: User-friendly interfaces simplify troubleshooting.

Smart home integration: Integrates with other smart home devices for seamless control.

By prioritising ease of use, LUTRON empowers homeowners and drives smart lighting adoption.

Do you believe that lighting is an important factor in environments, and how?

Energy-efficient LED lighting minimises environmental impact, while dimming and sensor controls further reduce energy consumption.

Lighting plays a critical role in environments, impacting aesthetics (enhancing features, setting mood), visual comfort (reducing eyestrain, improving safety), biological health (regulating sleep patterns), emotions (creating relaxing or stimulating atmospheres), and environmental sustainability (through LEDs and smart controls).

In short, thoughtful lighting design creates beautiful, functional, and healthy spaces.

What are the challenges facing your industry going forward? 

·The lighting control home automation industry, despite mandated use in some regions, faces cost barriers to widespread adoption. To stay competitive, the value proposition needs to shift beyond just energy savings (though LED integration is crucial). User experience through comfort, smart features, and customisation options is key.

·Technical hurdles also exist. Compatibility between various brands’ devices and user complexity with advanced systems need to be addressed through standardisation and simplified interfaces. Reliability and security are paramount, with robust designs, updates, and strong security measures essential.

·Finally, user education is critical. Many consumers are unaware of the benefits, limiting market growth. Educational marketing and user-friendly materials are needed to showcase the value proposition.

·Collaboration among stakeholders – manufacturers, developers, installers, regulators, and consumer groups – is necessary to overcome these challenges. By working together, they can improve accessibility, user experience, and system reliability, unlocking the industry’s potential to transform homes into smart and user-centric environments.

What changes has product innovation brought to the company?

Pioneering innovation for over 60 years, LUTRON has redefined lighting control from the industry’s first solid-state dimmer in 1959, to the exquisite Alisse keypads and the artfully engineered Palladiom shades. This dedication to progress has positioned them as a global leader. Lutron consistently delivers cutting-edge solutions, expanding its product portfolio beyond lighting. They now offer a comprehensive suite of smart home solutions, including motorised shades, temperature controls, and security systems, catering to a broader market. Embracing the latest advancements, LUTRON integrates seamlessly with popular voice assistants and cloud platforms, enhancing user experience and accessibility. Sustainability remains a core focus, with energy-efficient lighting control systems featuring occupancy sensors and daylight harvesting to optimise usage and reduce environmental impact. User-friendliness is paramount, with intuitive mobile apps and streamlined setup processes empowering homeowners to personalise their smart environments. Scalability and flexibility are key features, that allowing systems to adapt and grow alongside evolving needs. Rigorous research and development ensure exceptional reliability and performance, solidifying Lutron’s reputation for quality and dependability. Through continuous innovation, LUTRON remains at the forefront of the smart home industry, delivering intelligent solutions that enhance comfort, efficiency, and well-being for homeowners worldwide.

What new trends are emerging in your industry?

The lighting control industry is on the cusp of a revolution, fuelled by a series of upcoming cutting-edge trends. AI-powered systems are taking center stage, enabling features like personalised lighting experiences and intelligent adjustments based on occupancy and preferences. Dynamic lighting adapts to changing needs, while circadian lighting mimics natural daylight to promote better sleep and focus. Li-Fi technology leverages light waves for high-speed data transmission, offering a potential game-changer for indoor connectivity. Wireless protocols are streamlining installation and expanding flexibility, while gesture control and data analytics are ushering in a new era of user-centric lighting control. The industry is prioritising personalisation, with solutions tailored to individual preferences. Sustainability remains a key focus, with energy-efficient lighting and green building practices taking precedence. Voice control integration with popular virtual assistants like Alexa and Google Assistant is becoming commonplace, offering seamless and intuitive control. These trends collectively paint a picture of a future where lighting control is not just about illumination, but about creating intelligent, personalised, and user-friendly environments that enhance our well-being and our interaction with the spaces we inhabit.